Guidelines

Introduction

Use these guidelines to ensure offer messaging feels clearly connected to the Paze® service and does not interfere with the purchase or checkout experience.

Messaging Style

Default Style

• font-size: 14px
• brand-style: logo
• container-style: full

Message container-style is available in 3 formats for default or dark mode:

• none: no border, no background color
• border: border, but no background color
• full: border and background color

Default Mode

Dark mode

Messaging Behavior

• A message is displayed only when one exists for the merchant, the placement, and time frame.
• If no active offer exists, the <paze-message> component will not render.
• Messages are time-bound. After the end date, they automatically stop rendering. Messaging timing is mutually agreed upon between merchant and Paze
• Merchants do not need to update or remove expired messages manually.
• Auto-Initiate Messaging:
  • When Auto-Initiate is enabled, messaging appears within the Paze experience automatically.
  • No <paze-message> tag is required for Auto-Initiate surfaces.
  • Placement inside the wallet is controlled by Paze.

Placement guidelines

Do

• Place messaging near the Paze payment option
• Maintain consistent spacing with other payment elements
• Allow Paze to manage offer logic and copy

Don’t

• Treat messaging as the primary call-to-action
• Hard-code offer copy outside the message container
• Create layouts where messaging shifts primary checkout actions

Content & behavior

• Offer copy is configured and managed by Paze including Logo, verbiage, and date/time span. Messaging content is mutually agreed upon between merchant and Paze. Contact Merchant Support to request changes.
• If no active offer exists, the message container will not be displayed. If multiple messages exist, only one active message per merchant/profile/placement is supported within a time window.
• Messaging does not modify checkout behavior or payment processing. Messages must not block or delay checkout actions.