Help & Support


Support Channels

Distributors will be the main contact for support to their Merchants. If appliable, a Technical Integrator may be the main contact in providing support. Merchant shall contact the appropriate party (Distributor, Technical Integrator or Service Operator) corresponding to their inquiry. Paze Merchant Support Team will assist with any escalations from Distributors, Technical Integrators or where Merchant connects directly to Paze Service.

Paze Merchant Support Email: [email protected]


Outage/Service Degradation

When assistance is required related to a Paze outage or service degradation please contact:
Early Warning Technology Operations

  • Phone: 1.877.639.4457
  • Email: ITOC @earlywarning.com
  • Available 24 Hours a Day, 7 Days a Week