Onboarding, Integration, and Support

The use of PazeSM requires the participation of a Paze Distributor who will contract with the Merchant and approve the distribution of production keys. The following outlines the steps to register and move to production access, including available support channels.

Onboarding and Integration Checklist

Register

  • Credentialing of Merchant; Paze will work with Merchant and/or their Distributor to complete registration

Integrate

  • Merchant completes technical integration per specifications and best practices, including integrating PazeSM into their digital property.

Test

  • Merchant tests in sandbox.
  • Pre-defined test data is available for sandbox testing.

Launch

  • Merchant signs a Wallet Service Agreement with the Distributor.
  • Distributor requests Production access for the Merchant.
  • Production keys are sent to the Merchant via the Customer Portal.

Support Channels

Support is provided through:

  • The Merchant’s Distributor
  • PazeSM Merchant Support (Early Warning)
  • Technology Operations (Early Warning)

Sales and Support

Technical Support: [email protected]
Sales/Partnership Inquiries: [email protected]